Instant Digital SaaS Service Delivery
Sawtdeen provides digital cloud-based software subscription services billed per Masjid / Jamaath Organization. Sawtdeen charges ₹0 to end customers, members, or donors. Physical shipping or courier delivery does not apply. Platform access is activated instantly upon online payment completion by the organization.
1. Digital Account Provisioning
Upon successful payment of your Sawtdeen SaaS subscription (customized per Masjid / Jamaath Organization):
- Instant Automated Activation: Your organization’s Sawtdeen cloud tenant and administrative portal access are provisioned automatically within minutes of successful transaction authorization.
- Credential & Receipt Dispatch: Order confirmation, digital invoice/receipt, and administrative login credentials are dispatched immediately to your registered administrator email address and mobile phone number via SMS/WhatsApp.
- Zero Physical Delivery Required: All services are accessible globally via standard web browsers and official mobile applications. No physical media or shipping fees are involved.
2. Checking Order & Service Status
Subscribers can check and manage their active subscription and order status at any time:
Log in to the Sawtdeen Admin Dashboard → Navigate to Settings → Billing & Subscriptions to view current plan status, active validity dates, transaction history, and downloadable GST invoices.
Every transaction generates an automated digital receipt detailing transaction ID, amount paid, subscription plan, start date, and next billing renewal date.
3. Service Uptime & Onboarding Assistance
Sawtcode Creations guarantees high service availability and dedicated onboarding support:
- 99.9% Uptime Commitment: The Sawtdeen cloud platform is hosted on scalable, enterprise-grade cloud infrastructure engineered to support 100+ active client organizations with continuous uptime.
- Onboarding Support: Our operational onboarding team assists newly subscribed Masjids and Jamaaths in migrating member registers, setting up Khata structures, and training administrators.
4. Payment Gateway & Settlement Scope
We reiterate that the Sawtdeen payment gateway is strictly utilized for Sawtdeen SaaS subscription software licensing. Sawtdeen does not hold or pool customer or donor funds. All member collections or dues recorded within the platform flow directly bank-to-bank from members to the respective client organization's bank account.
5. Service Status Inquiries
If you experience any delay in account activation or need assistance with your subscription status, please contact us immediately:
Sawtcode Creations Customer Support
Mangalore, Karnataka, India
Support Email: support@sawtdeen.com / info@sawtdeen.com
Phone / WhatsApp: +91 80733 33764